Shipping policy

Shipping Policy

At EcoCrate Packaging, we aim to deliver your orders quickly and efficiently while minimizing our environmental impact.

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Processing Times

Orders are typically processed and dispatched within 1–3 business days. You’ll receive a confirmation email once your order has shipped.

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Shipping Rates

• Standard UK delivery (2–4 business days): £4.99
• Free delivery on orders over £100
• Express shipping options available at checkout

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Order Tracking

Once your order ships, you’ll receive tracking information via email. Please allow up to 24 hours for tracking updates to appear.

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International Shipping

We currently ship within the UK. For international or wholesale orders, please contact ecocrate.packaging@gmail.com.

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Delivery Issues

If your package is delayed or missing, please reach out within 7 days of the expected delivery date. We’ll work with our carrier to resolve the issue promptly.

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Eco-Friendly Packaging

All orders are shipped using recyclable or compostable materials whenever possible, aligning with our sustainability goals.